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 Overview
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Online Support

> Contact Center
  * ask presale questions
* request tech support
* inquire about customization
* suggest a new feature

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Support > Overview

Support

Welcome to Web-Site-Scripts.com Support Center!

Need answers? We are ready to help. Here, you will receive informative answers for both pre-purchase questions and technical issues. Also, you can report bugs, suggest improvements or request for software modifications.

Have a Pre-Sale question? - Use Live Chat!

The quickest possible way to have answer on your presale question is to contact our sales representative via Live Chat.
Sales representatives would be glad to assist you in presales questions from 10am to 10pm
(GMT+2, EST+7 Time Zone)

Help Desk - Ticket System and Knowledgebase

Whether you use Web-Site-Scripts.com products, or are just thinking of ordering any of them, welcome to Help Desk. Here you will receive a quick and informative response to your presales questions, as well as qualified help on technical support issues. A member of our Client Support Center will review, answer and publish the answer to your question to your Help Desk account, and you will be automatically notified by email.

Registration allows you to submit technical support requests, and review the history of your questions and support responses. In addition, registered users can report bugs, submit suggestions and request product customizations. Registration is short and easy, and takes only 1 minute.

Online Manual

For your convenience, you can view Form Builder Pro online manual right here on the web site. The exact copy of this manual is included in the package of the Form Mail: Email Form Processor Pro.

Member Area

Member area is for registered users only. To become a registered user you need to purchase a license of any product from Web-Site-Scripts.

In the member area you will be able to:

  • Download ordered products
  • Download the latest version of the purchased products
  • Upgrade your licenses
  • Order installation service and other special services
  • Order products with your personal discount
  • Check for special offers
  • Check your order history
  • Update licensing information
  • Update your profile (Name, Email, Password etc.)

Email Contacts

Ask Pre-sale question
Request Tech support
Submit Installation Request
OEM License Questions

Phone and Fax Contacts

Fax and Voice: + 1.212.202.52.84 (US)
Phone: +380.44.247.41.25 (Europe)
Our time zone: GMT+2, EST+7

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